Even the most careful drivers can face unexpected challenges on the road. A sudden breakdown or an unforeseen issue doesn’t have to ruin your journey. With Škoda Assist Road Side Assistance, help is always just a call away. From minor inconveniences to major breakdowns, our team ensures that you are back on track with minimal delay.
Škoda Assist is a round-the-clock service, available 24×7, offering support not just for emergencies but also for additional comfort. Whether it’s a flat tyre, misplaced keys, battery issues, or even wrong fuel, you can count on quick, professional help anywhere in India. Customers enjoy this service free of cost during the standard warranty period, with the option to extend coverage up to the 9th year of ownership. Moreover, added conveniences such as overnight hotel stay, taxi service, and substitute transportation make your journey stress-free.
Mechanical Electrical Assistance
If your Škoda cannot be restarted at the breakdown spot, we’ll ensure it reaches an authorized Škoda service center. In major cities, it will be delivered to your preferred center, while in other regions, it will be towed to the nearest authorized partner or one within 20 km of the breakdown site. However, if the incident occurs outside business hours, your car will be safely stored and transported the following working day.
Flat / Weak Battery
A weak or drained battery can strike anytime. In such situations, our team will test your car’s battery, perform a jump-start, or organize a replacement if needed. Therefore, you can continue your journey without unnecessary delays.
Flat Tyre
A flat tyre shouldn’t stop you from moving forward. Our assistance team will replace it with the vehicle’s spare wheel. On the other hand, if your car doesn’t have a spare, we’ll arrange transportation to the nearest tyre outlet or an authorized repairer, whichever is closest (within towing limits).
Fuel Exhaustion
Running out of fuel unexpectedly can be stressful. In such cases, Škoda Assist will provide up to 10 liters of fuel, allowing you to reach the nearest fuel station with ease. As a result, your trip continues without major interruptions.
Key Replacement
Lost your keys or accidentally locked them inside your car? Don’t worry. Once proof of ownership is verified, we will:
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Arrange for your spare key to be located and delivered.
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Alternatively, help you retrieve the spare key personally if more convenient.
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In situations where no spare is available, we’ll tow the vehicle to an authorized Škoda service center for immediate assistance.
Major Breakdown / Accident
In the unfortunate event of an accident, our team will manage towing and guide you through the necessary procedures. In addition, we’ll arrange alternate transportation if required, so your journey doesn’t come to a standstill.
Relay Urgent Messages
A breakdown or accident can leave family and colleagues concerned. To ease the stress, Škoda Assist will relay urgent messages to your contacts. Furthermore, we also provide advice on local travel alternatives to ensure your plans are not completely disrupted.
Peace of Mind with Every Drive
Škoda Assist is more than just roadside help—it’s your assurance that no matter where you travel in India, you are never alone. With expert support available anytime, you can enjoy every drive with complete confidence.
So, the next time you need help, simply reach out to us or Book a Service online at your nearest Škoda service center for added convenience and care.
